I would not trust anyone but Todd, Jason, and their crew to work on my vehicle. These guys are a rare find in this business and I would recommend them to anyone. Thanks.
I first went to Cottman because my vehicle was making a noise. Jason looked at it and discovered it was only a missing bolt that needed to be replaced. My vehicle is now 11 years old so when they had took care of the bolt I asked them to let me know if there was anything else that needed attention. Two issues, the CV joint which need to replaced immediately and the brakes within the next month or two. I was given an estimate from Todd and I brought the vehicle in the morning when they open to have the CV joint replaced and was charged exactly what the estimate was and the job was done by the end of that same day. Sure enough, within a two months my brakes began to grind. Again, I brought it in in the morning, was charged according to estimate, and received the vehicle by the end of the same day.
Long story short he was straight up an honest with me and you don't get that from alot of people especially men that are mechanics. Some (not all) think that just because you're a woman you don't know what could be wrong with your car so they charge you whatever they want.
Thanx for letting me believe that they are still some honest people out there.
Todd was very helpful and got everything fixed and running up to par and in a timely manner. I'd recommend cottmans in Gretna to anyone. The guys at Earhardt were helpful also.
Thank you guys for doing business with conscience. Please do not hesitate to visit this store when you have problems with your car.
Quick, friendly, knowledgeable, and quality service. Price was a little higher than quoted, but quote was before they went into the transmission and they also replaced the rear main seal. Dropped it off on a Wed morning and was ready Thurs afternoon. I feel like I've gotten a quality rebuild and will be bringing my vehicle back for any other repairs that may be needed. Thanks guys!!
I had a great experience at this shop today.
Mr Todd carefully asked me issues related to my car and nice enough to share me a table to study before car diagnosis. Mr Jason is a professional mechanician there, he allowed me to stay in the car repair factory and taught me a lot of mechanics of cars. He spent around 2 hrs on checking my car and free of charge which is unbelievable. Besides, he gave me a lot of useful suggestions.
I went to Cottman Transmission Gretna store this morning around 7 am. However, the store opens at 8am on Monday. It's very cold outside and a gentleman opened the door and let me stay inside and wait. From this trivial matter we can see that they really care about their customers.
I purchased a new battery from a local auto parts shop and the guy there told me my alternator maybe going bad. I recently brought my vehicle in believing my alternator need to be replaced. I received a call from Todd explaining that my alternator is running properly and it did not need to be replaced. I was very grateful for his honesty.
Day before yesterday my AC started blowing hot air. It would get cool for a second then it will be burning up the next. I took it to a local repair shop Pep **** and they told me that I need new everything. They said that everything that was connected to the AC had to be changed and it was going to cost me $1,900. They didn't even take their time to look at my truck. So I left.
I left Cottman Transmission and Total Auto Care with a peace of mind and a working AC for less than $100. I am so thankful for the service that they provided. They now have a new loyal customer.
Stressed out in this hot New Orleans heat I started calling around to different places in the area. I came across Cottman Transmission and Total Auto Care and gave them a call. I spoke with a gentleman (Todd) and told him what my problem was. He was very nice and straight up told me to just bring my truck by and he will take a look at it for me no charge. He told me that AC checks usually take hour or hour-and-a-half to see what the problem was.
Cottman Transmission And Total Auto Care is a US Car Repair based in Gretna, Louisiana. Cottman Transmission And Total Auto Care is located at 200 Wright Ave, Gretna, LA 70056, USA.
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