The girl was really rude and even though they messed up by parking trucks poorly tried to make me feel stupid for not knowing how to maneuver where they wanted me. The guy was nice and made things better but must have been blind or a conniving jerk. I drove 16 Miles, did not leave the truck rubbing and filled up 1.5 gallons. And he "estimated" I was 4 gallons short and charged me $43 for that!! I will never use that place again right by my house. And I will tell everyone I know the same thing.
Great staff, great service. Couldn't expect more. Just good people.
Rented a uhal to move local and I was so upset with the service not from the place I picked up but uhaul itself. They overbooked that location so bad a lot of customers left.
I wish there was a way for me to give no star. Reserved a truck a week and a half ago for Saturday. Got a call Thursday to confirm my rental. Show up to pick up the truck and get told there is no truck. On the day that I must move! There were three trucks just like the one I reserved sitting in the parking lot. I was told they were dispatched out for 7am. It was 9am. Disgusted beyond belief with their business practices but what made it much worse was the attitude received from the employee behind the counter. We were treated like we did something wrong and they didnt want to hear any grief. They were rude and condescending to both my wife and I and their customer service reps couldn't care less. Penske truck rental in Harahan was a life saver and come to find out,cheaper. If you need to move stay away from uhaul in Gretna!
The team here is quick and efficient and I had no problems when I went there although I only went to pick up a truck not for storage
U Haul Moving Storage At Oakwood is a US Moving Company based in Gretna, Louisiana. U Haul Moving Storage At Oakwood is located at 4 Westbank Expy, Gretna, LA 70053, USA.
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